Articles

 Access denied / time-out issues on my site

If you think your IP Address is blocked or you are having troubles accessing your site and the...

 Can I pay by check for hosting services?

Hosting and domains are setup automatically once payment is made. If you make a payment via...

 Can I receive a printable invoice for my records?

Yes, our billing system allows you to view and print your invoices as you choose.  You get a copy...

 Changing Account Ownership

You've probably noticed that you are unable to change your name or email address on your "My...

 How can I upgrade my account?

If you would like to upgrade your hosting plan, addon a product or just add more disk space,...

 How does the 30-day money-back guarantee work?

It is simple. If for any reason you are dissatisfied with our service or we cannot provide you...

 How to transfer account to another person

Some of your user details are not changeable.  If you are wanting to transfer the billing and...

 I have a subscription but still receive an invoice

Each month we may send you an invoice before payment is due or automatically deducted. This is...

 I never received my welcome email

If you did not receive your welcome email or login information email from us this could be...

 What payment types do you accept?

Currently we accept Visa, Mastercard, Discover, American Express and Paypal payments online....

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